Professional Certifications & Credentials

RadAway Interior Okanagan maintains the highest professional standards through industry certifications, ongoing training, and adherence to Health Canada guidelines.

Certified Excellence

All RadAway Interior Okanagan technicians are certified through the National Radon Proficiency Program (NRPP) and follow Health Canada approved testing and mitigation protocols. Your safety is our certified commitment.

NRPP Certification

National Radon Proficiency Program

Our technicians are certified through Canada's premier radon proficiency program. NRPP certification ensures adherence to national standards for radon measurement and mitigation.

  • Radon Measurement Professional (RMP) certification
  • Radon Mitigation Professional (RMiP) certification
  • Annual recertification and continuing education
  • Adherence to NRPP protocols and standards
  • Quality assurance program participation

Certification Numbers: Available upon request for verification

Health Canada Compliance

Government Approved Methods

All testing and mitigation procedures follow Health Canada's radon guidelines and approved methodologies for accurate, reliable results.

  • Health Canada approved testing devices
  • Certified laboratory analysis
  • Compliance with federal radon guidelines
  • Action level adherence (200 Bq/m³)
  • Standardized reporting protocols

Reference: Health Canada Radon Guidelines 2023

Insurance & Licensing

Comprehensive Coverage & Legal Compliance

RadAway Interior Okanagan maintains full professional liability insurance and all required business licenses for operation in British Columbia.

  • Professional liability insurance ($2M coverage)
  • General liability insurance ($5M coverage)
  • British Columbia business license (current)
  • Workers' compensation coverage
  • Bonded technicians

Policy Numbers: Available for verification upon request

Industry Affiliations & Memberships

RadAway Interior Okanagan maintains active memberships in professional organizations to stay current with industry best practices and emerging technologies.

Canadian Association of Radon Scientists & Technologists (CARST)

Active membership in Canada's premier radon professional organization. CARST promotes radon awareness, professional development, and industry standards.

Benefits: Access to latest research, networking with industry experts, continuing education opportunities

Better Business Bureau (BBB)

Accredited business with A+ rating. BBB accreditation demonstrates our commitment to ethical business practices and customer satisfaction.

Rating: A+ (Excellent) - Based on customer reviews and business practices

Canadian Home Builders' Association – Okanagan

Professional membership supporting collaboration with builders and contractors for new construction radon prevention and mitigation.

Focus: New construction consultation, builder education, radon-resistant construction techniques

Equipment & Laboratory Certifications

All testing equipment and laboratory partners maintain current certifications and calibrations to ensure accurate, reliable results.

Equipment Calibration

Annual Calibration Program

  • All continuous radon monitors calibrated annually
  • Calibration performed at NIST-traceable facilities
  • Detailed calibration certificates maintained
  • Quality control checks performed monthly
  • Equipment replacement schedule maintained

Laboratory Partners

Certified Analysis Facilities

  • NRPP approved laboratory analysis
  • ISO/IEC 17025 accredited facilities
  • Chain of custody protocols maintained
  • Quality assurance programs participation
  • Blind duplicate testing performed

Quality Assurance

Continuous Quality Improvement

  • Participation in NRPP quality assurance programs
  • Regular proficiency testing
  • Internal quality control procedures
  • Customer satisfaction monitoring
  • Continuous improvement protocols

Safety & Training Certifications

Our team maintains current safety certifications and participates in ongoing professional development to ensure safe, effective service delivery.

Safety Certifications

Workplace Safety Standards

  • WHMIS (Workplace Hazardous Materials Information System)
  • First Aid/CPR certification
  • Fall protection training
  • Confined space awareness
  • Electrical safety training

Continuing Education

Professional Development

  • Annual NRPP continuing education requirements
  • Industry conference participation
  • Technical training workshops
  • New technology training
  • Customer service training

Compliance Training

Regulatory & Standards Training

  • Building code compliance training
  • Environmental regulations awareness
  • Privacy and data protection training
  • Customer rights and responsibilities
  • Professional ethics training

Warranty & Performance Guarantees

Our certifications are backed by comprehensive warranties and performance guarantees, demonstrating our confidence in our professional services.

Mitigation System Warranty

5-Year Comprehensive Coverage

  • System performance guarantee
  • Fan replacement coverage
  • Annual system inspections included
  • Performance verification testing
  • 24/7 emergency service coverage

Guarantee: Radon levels below Health Canada guidelines or system modification at no charge

Testing Accuracy Guarantee

Certified Accuracy Standards

  • NRPP certified testing protocols
  • Calibrated equipment guarantee
  • Laboratory analysis verification
  • Chain of custody documentation
  • Results verification available

Accuracy: ±25% for long-term testing, ±30% for short-term testing (industry standard)

Customer Satisfaction Guarantee

100% Satisfaction Commitment

  • Professional service delivery
  • Clear communication throughout process
  • Detailed reporting and documentation
  • Follow-up support and consultation
  • Issue resolution commitment

Promise: Complete satisfaction or we'll make it right

Certification Verification

Need to Verify Our Certifications?

We're happy to provide verification of any certification, license, or credential. Contact us for copies of certificates, insurance documentation, or verification numbers.

Call: 1-800-RADAWAY or email: certifications@radaway.ca

Request Verification Documents